Thinking of making the switch to 亚博和万博Groove?
We want to make the decision as easy as possible,so we've put together some info that'll help you decide which option is best for you.
Below,you'll find information to help you compare 亚博和万博Groove and email,including features,customer experiences,亚博官网代理pricing and thoughts from cu亚博和万博rrent Groove customers who have made the switch.
We hope this helps…
1.亚博和万博Groove makes you more productive.
You already know email like the back of your hand.
That's why we kept the 亚博和万博Groove workflow as close to email as possible,but with added functionality to make you and your team more productive.
亚博和万博Groove lets you automate the way support emails are handled,save and insert canned replies to frequently asked questions and get metrics on how you're doing,including satisfaction ratings from your customers.
And if you ever want to enhance 亚博和万博Groove beyond the core Shared Inbox,you can do that with over25+ integrations,baked right into 亚博和万博Groove.
2.亚博和万博Groove is built for collaboration
Email is great for a lot of things,but collaboration isn't one of them.
It's hard to know who on your team is working on which conversations,and forwarding customer emails almost always ends up in messages slipping through the cracks.
With 亚博和万博Groove,it's easy to work together with your team to manage support.
Help your customers,together.
Assign conversations to other team members or groups.Everyone knows which conversations they're responsible for,so nothing slips through the cracks.
Collaborate behind the scenes.
Add internal notes that only you and your team can see.Ask questions,make suggestions,or review messages from new team members before they're sent.
3.24/7 support,even when you not around
亚博和万博Groove's Knowledge Base makes it easy for your team to save time by offering 24/7 self-help to your customers,too.
4.亚博和万博Groove is more affordable
We get it,email is free.
And free is a great price,especially for small businesses.
But we believe that the value you'll get from 亚博和万博Groovefaroutweighs the cost.And more than 3,000 happy small business customers agree.
If our productivity and collaboration features can save your team justfive hours per month,then 亚博和万博Groove will more than pay for itself.
Our 亚博官网代理pricing is simple: just $19 per agent per month.
5.亚博和万博Groove is here to help
We're committed to making sure that you have the best experience you possibly can using 亚博和万博Groove.
That's why our customer success team checks in with every single customer to proactively answer any questions you may have.
We're here for you with personal support,all day,every day,via email and social media,no matter what you need.
Here are a few more reasons to switch…
We work hard to get to know all of our customers.One of the things we always ask is:why did you sign up for 亚博和万博Groove?
Hundreds of happy customers have switched to 亚博和万博Groove.See what they had to say…